عنوان
پدید آورنده
موضوع
رده
Z711 .W45 2000
Z711
.
W45
2000
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0838907873
(Number (ISBN
9780838907870
NATIONAL BIBLIOGRAPHY NUMBER
Number
b782953
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Evaluating reference services :
General Material Designation
[Book]
Other Title Information
a practical guide /
First Statement of Responsibility
Jo Bell Whitlatch.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chicago :
Name of Publisher, Distributor, etc.
American Library Association,
Date of Publication, Distribution, etc.
2000.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
vi, 226 pages ;
Dimensions
23 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
Planning the evaluation of reference services -- Selecting appropriate evaluation methods -- Collecting, analyzing, and communicating study data and results -- Reference assessment annotated bibliography -- contributors.
Text of Note
Planning the Evaluation of Reference Services -- Selecting Appropriate Evaluation Methods -- Collecting, Analyzing, and Communicating Study Data and Results -- Reference Assessment Annotated Bibliography -- Contributors.
0
0
SUMMARY OR ABSTRACT
Text of Note
To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in the reference department. Her proven techniques will help you to: -- Create a planning strategy. -- Select the best evaluation tools for specific needs. -- Understand the strengths and weaknesses of various collection tools. -- Collect and analyze data more effectively. -- Communicate results to improve reference services and maintain funding.
CORPORATE BODY NAME USED AS SUBJECT
Amerika Haus Berlin
Umschulungswerkstätten für Siedler und Auswanderer, Bitterfeld
TOPICAL NAME USED AS SUBJECT
Reference services (Libraries)-- Evaluation.
Evaluation Studies as Topic.
Library Services.
Bibliothèques-- Services de référence-- Évaluation.
Auskunftsdienst
Bibliothek.
Bibliothèques-- Services de référence-- Évaluation.
Evaluatie.
Evaluation
Inlichtingenwerk (dienstverlening)
Reference services (Libraries)-- Evaluation.
Reference.
GEOGRAPHICAL NAME USED AS SUBJECT
USA.
7
DEWEY DECIMAL CLASSIFICATION
Number
025
.
5/2
Edition
21
LIBRARY OF CONGRESS CLASSIFICATION
Class number
Z711
Book number
.
W45
2000
OTHER CLASS NUMBERS
Class number
06
.
60
Class number
AN
70300
Class number
AN
76400
Class number
Z
711
Book Number
W613e
2000
System Code
bcl
System Code
rvk
System Code
rvk
PERSONAL NAME - PRIMARY RESPONSIBILITY
Whitlatch, Jo Bell.
ORIGINATING SOURCE
Date of Transaction
20201206212449.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
