Organizational trust : what does it mean? Why does it matter? -- The organizational trust model -- Trust and organizational competency -- Trust and openness and honesty -- Trust and concern for stakeholders -- Trust and organizational reliability -- Trust and organizational identification -- Facing the challenges : trust as bond and stimulant -- Building trust.
0
SUMMARY OR ABSTRACT
Text of Note
Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers/supervisors, and top management. Individual interviews repres.
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
OverDrive, Inc.
Stock Number
9E9D8AEB-077E-4371-85EF-6AF75AE301A7
OTHER EDITION IN ANOTHER MEDIUM
Title
Building the high-trust organization.
International Standard Book Number
9780470394724
TOPICAL NAME USED AS SUBJECT
Corporate culture-- Moral and ethical aspects.
Organizational behavior.
Organizational effectiveness.
Trust.
BUSINESS & ECONOMICS-- Human Resources & Personnel Management.