This text examines in depth the requirements for effectively designing, implementing and managing both programs and procedures for all areas of building maintenance, from the foundation to the roof, including interior and exterior support systems, as well as sitework elements. Discussed in detail are programmed maintenance as a critical part of asset management, maintenance planning and budgeting, outsourcing of maintenance services, computerized maintenance management, planned replacement vs. major renovation, preventive and predictive maintenance, and energy efficiency, indoor air quality and sustainability considerations. Also explored is the topic of designing a building for effective maintainability, including general construction, plumbing, HVAC and electrical systems. --