Pfeiffer essential resources for training and HR professionals
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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Includes bibliographical references (pages 375-378) and index.
CONTENTS NOTE
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Foreword / Reuven Bar-On -- Introduction : getting the most from this resource -- -- pt. 1. Using emotional intelligence to create real change -- Ch. 1. The case for emotional intelligence -- Ch. 2. How everyone can use the workouts : cross-reference matrix -- -- pt. 2. Exploring fifteen competencies of emotional intelligence -- 1. Self-regard -- 2. Emotional self-awareness -- 3. Assertiveness -- 4. Independence -- 5. Self-actualization -- 6. Empathy -- 7. Social responsibility -- 8. Interpersonal relationships -- 9. Stress tolerance -- 10. Impulse control -- 11. Reality testing -- 12. Flexibility -- 13. Problem solving -- 14. Optimism -- 15. Happiness -- -- pt. 3. Emotional intelligence workouts to build effective skills.
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SUMMARY OR ABSTRACT
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"Emotional Intelligence in Action shows how to tap the power of EI with forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures - EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, - or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies."--Jacket.
SYSTEM REQUIREMENTS NOTE (ELECTRONIC RESOURCES)
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System requirements: PC with Microsoft Windows 98SE or later; Mac with Apple OS version 8.6 or later.
TOPICAL NAME USED AS SUBJECT
Active learning, Handbooks, manuals, etc.
Counselors-- Training of, Handbooks, manuals, etc.
Emotional intelligence, Handbooks, manuals, etc.
Executive coaching, Handbooks, manuals, etc.
Executives-- Training of, Handbooks, manuals, etc.
Group facilitation, Handbooks, manuals, etc.
Leadership-- Study and teaching, Handbooks, manuals, etc.
Personnel departments-- Employees-- Training of, Handbooks, manuals, etc.
Problem-Based Learning.
Accompagnement de gestionnaires, Guides, manuels, etc.
Apprentissage par l'action, Guides, manuels, etc.
Cadres (Personnel)-- Formation, Guides, manuels, etc.
Conseillers-- Formation, Guides, manuels, etc.
Facilitation sociale, Guides, manuels, etc.
Intelligence émotionnelle, Guides, manuels, etc.
Leadership-- Étude et enseignement, Guides, manuels, etc.
Personnel, Services du-- Personnel-- Formation, Guides, manuels, etc.