Includes bibliographical references (pages 267-279) and index.
CONTENTS NOTE
Text of Note
Strategy -- The big picture -- The purchaser's view -- The B2B relationship box -- Using the relationship development box -- Strategic relationships -- Prospective relationships -- Tactical relationships : the power of low touch -- Cooperative relationships -- The end of relationships -- Strategic focus for the 21st-century sales management -- Reputation management -- Working with marketing -- Leadership -- Process management.
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SUMMARY OR ABSTRACT
Text of Note
Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. To do so, they need guidance on dealing with issues that arise in these broader aspects of their role. This concise guide for sales managers is based on a well-known sales management technique called the 'customer portfolio matrix'. Beth Rogers weaves her version of this throughout, enabling sales ma.
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
OverDrive, Inc.
Source for Acquisition/Subscription Address
OverDrive, Inc.
Stock Number
E40FF622-181F-46C7-BC27-C3C5F64D6B7B
OTHER EDITION IN ANOTHER MEDIUM
Title
Rethinking sales management.
International Standard Book Number
0470513055
TOPICAL NAME USED AS SUBJECT
Sales management.
BUSINESS & ECONOMICS-- Sales & Selling-- Management.