Includes bibliographical references (pages 174-185) and index.
CONTENTS NOTE
Text of Note
Introduction: Liberalising and Modernising Public Services 1: Internationalisation, Globalisation and Liberalisation -- Strategic Challenges for Public Governance 2: European integration -- Recapturing Sovereignty and Institutionalising Liberalisation 3: Liberalisation and privatization 4: Regulation and Competition Policy 5: Modernising Public Administration: To the New Public Management and Beyond 6: Modernising Government -- eGovernment 7: Organisational Design and Institutional Governance 8: Tools of Management and Leadership Conclusion: Public Service Delivery in the 'Knowledge-Society'
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SUMMARY OR ABSTRACT
Text of Note
Designed for undergraduates in public governance as well as students on Masters in Public Administration programmes, the authors introduce and evaluate the field in the context of four broad areas of contemporary debate.