عنوان

Occupational stress in the service professions /

(Number (ISBN

0415267609

(Number (ISBN

9780415267601

Number

b780518

Title Proper

Occupational stress in the service professions /

General Material Designation

[Book]

First Statement of Responsibility

Maureen F. Dollard, Anthony H. Winefield, and Helen R. Winefield.

Place of Publication, Distribution, etc.

New York :

Name of Publisher, Distributor, etc.

Taylor & Francis,

Date of Publication, Distribution, etc.

2003.

Specific Material Designation and Extent of Item

xiii, 423 pages :

Other Physical Details

illustrations ;

Dimensions

24 cm

Text of Note

Includes bibliographical references and index.

Text of Note

Introduction : Context, theories and intervention / Maureen F. Dollard -- The DISC model : demand-induced strain compensation mechanisms in job stress / Jan De Jonge and Christian Dormann -- Measurement and methodological issues in work stress research / Maureen F. Dollard and Jan de Jonge -- Conventional wisdom is often misleading : police stress within an organisational health framework / Peter M. Hart and Peter Cotton -- Burnout among oncology care providers : radiation assistants, physicians and nurses / Pascale M. Le Blanc and Wilmar B. Schaufeli -- Senior nurses : interventions to reduce work stress / Amanda Griffiths [and others] -- Work stress and its effects in general practitioners / Helen R. Winefield -- Teacher stress / Esther R. Greenglass and Ronald J. Burke -- Stress in university academics / Anthony H. Winefield -- Prostitution : an illustration of occupational stress in 'dirty work' / Kara Anne Arnold and Julian Barling -- Social workers and human service practitioners / Robert L. Lonne -- Clergy in crisis / Sarah J. Cotton [and others] -- Stress in psychological work / Susan P. Griffiths -- Volunteering work stress and satisfaction at the turn of the 21st century / Jacques C. Metzer -- Conclusion / Maureen F. Dollard.

0

Text of Note

"Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognising work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers. Occupational Stress in the Service Professions introduces the reader to contemporary theoretical and research issues and then provides a comprehensive international review of a range of professions including nurses, correctional officers, police, fire fighters, prostitutes, volunteers, academics, the clergy and teachers and identifies the main sources of stress for these specific occupation work groups, and the implications for intervention. The range of contributions from researchers in Australia, The Netherlands, Germany, Canada, United Kingdom, and the United States presents an international perspective, well illustrated with case-studies of a number of organizations, which serves to explore the political and social nature of the work stress problem. It then concludes with a chapter on the implications for intervention, policy and the future and aims to present a theoretical synthesis, applicable to the whole sector. Graduate students, researchers and high level HR professions will find this an invaluable work." -- BOOK JACKET.

Job stress, Congresses.

Service industries-- Psychological aspects, Congresses.

Service industries workers-- Health and hygiene, Congresses.

Service industries workers-- Psychology, Congresses.

Occupational Health.

Stress, Psychological.

Services (Industrie)-- Aspect psychologique.

Services (Industrie)-- Personnel-- Psychologie.

Services (Industrie)-- Personnel-- Santé et hygiène.

Stress dû au travail.

Estresse profissional.

Job stress, Congresses.

Job stress.

Saúde ocupacional.

Service industries-- Psychological aspects, Congresses.

Service industries workers-- Health and hygiene, Congresses.

Service industries workers-- Health and hygiene.

Service industries workers-- Psychology, Congresses.

Number

Edition

Class number

Book number

Class number

Class number

Class number

Book Number

System Code

Dollard, Maureen F.

Winefield, Anthony H., (Anthony Harold),1937-

Winefield, Helen R.

Date of Transaction

20201206192557.0

Electronic name

[Book]

Y