Includes bibliographical references (pages 259-294) and index.
SUMMARY OR ABSTRACT
Text of Note
One of the nation's most respected health care analysts, Herzlinger exposes the motives and methods of those who have crippled America's health care system - figures in the insurance, hospital, employment, governmental and academic sectors. She proves how our current system, which is organized around payers and providers rather than the needs of its users, is dangerously eroding patient welfare and is pushing costs out of the reach of millions.
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