عنوان
پدید آورنده
موضوع
رده
HF5415.53 .S78 2000eb
HF5415
.
53
.
S78
2000eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0585309337
(Number (ISBN
076865680X
(Number (ISBN
9780585309330
(Number (ISBN
9780768656800
Erroneous ISBN
0672317435
Erroneous ISBN
9780672317439
NATIONAL BIBLIOGRAPHY NUMBER
Number
b773690
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Foundations of service level management /
General Material Designation
[Book]
First Statement of Responsibility
Rick Sturm, Wayne Morris, and Mary Jander.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Indianapolis, Ind. :
Name of Publisher, Distributor, etc.
Sams,
Date of Publication, Distribution, etc.
©2000.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xiii, 272 pages) :
Other Physical Details
illustrations
GENERAL NOTES
Text of Note
Includes index.
SYSTEM REQUIREMENTS NOTE (ELECTRONIC RESOURCES)
Text of Note
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
OTHER EDITION IN ANOTHER MEDIUM
Title
Foundations of service level management.
International Standard Book Number
0672317435
TOPICAL NAME USED AS SUBJECT
Business enterprises-- Computer networks.
Information technology-- Management.
Service-level agreements.
Administração de serviços.
Business enterprises-- Computer networks
Dienstverlening.
ICT.
Information technology-- Management.
Management.
Ondersteuning.
Prestatiebeoordeling.
Qualidade total.
Service-level agreements.
SOCIAL SCIENCE-- General.
(SUBJECT CATEGORY (Provisional
SOC-- 000000
DEWEY DECIMAL CLASSIFICATION
Number
303
.
48
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
53
Book number
.
S78
2000eb
OTHER CLASS NUMBERS
Class number
85
.
05
System Code
bcl
PERSONAL NAME - PRIMARY RESPONSIBILITY
Sturm, Rick.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Jander, Mary.
Morris, Wayne.
ORIGINATING SOURCE
Date of Transaction
20201203060007.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
