عنوان
پدید آورنده
موضوع
رده
HD30.2 BEN
HD30
.
2
BEN
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
9077212914
(Number (ISBN
9789077212912
NATIONAL BIBLIOGRAPHY NUMBER
Number
b773105
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Service agreements :
General Material Designation
[Book]
Other Title Information
a management guide.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
[Place of publication not identified] :
Name of Publisher, Distributor, etc.
Van Haren Pub.,
Date of Publication, Distribution, etc.
2006.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
pages.
SERIES
Series Title
ITSM library.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references.
SUMMARY OR ABSTRACT
Text of Note
This is itSMF Management Guide lays out the fundamentals of a Service Management strategy, focusing on the concept of Service Agreements.--Back cover.
TOPICAL NAME USED AS SUBJECT
Computer networks-- Management.
Information technology-- Management.
Service-level agreements.
Computer networks-- Management.
Information technology-- Management.
Service-level agreements.
DEWEY DECIMAL CLASSIFICATION
Number
658
.
4038011
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD30
.
2
BEN
PERSONAL NAME - PRIMARY RESPONSIBILITY
Benyon, Robert.
ORIGINATING SOURCE
Date of Transaction
20201203043951.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
