عنوان
پدید آورنده
موضوع
رده
HF5415.5 .A78 2002eb
HF5415
.
5
.
A78
2002eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0080494862
(Number (ISBN
9780080494869
Erroneous ISBN
1578203066
NATIONAL BIBLIOGRAPHY NUMBER
Number
b771257
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
The experience! :
General Material Designation
[Book]
Other Title Information
how to wow your customers and create a passionate workplace /
First Statement of Responsibility
Lior Arussy.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco :
Name of Publisher, Distributor, etc.
CMP Books,
Date of Publication, Distribution, etc.
©2002.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (96 pages)
SUMMARY OR ABSTRACT
Text of Note
The Experience is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
OTHER EDITION IN ANOTHER MEDIUM
Title
Experience!.
International Standard Book Number
9781578203062
TOPICAL NAME USED AS SUBJECT
Consumer satisfaction.
Customer relations.
Customer services-- Management.
Customer services.
Employee motivation.
Experience.
BUSINESS & ECONOMICS-- Customer Relations.
Consumer satisfaction.
Customer relations.
Customer services-- Management.
Customer services.
Employee motivation.
Experience.
(SUBJECT CATEGORY (Provisional
BUS-- 018000
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8/12
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
A78
2002eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Arussy, Lior.
ORIGINATING SOURCE
Date of Transaction
20201206171614.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
