Benchmarking in Tourism and Hospitality Industries :
General Material Designation
[Book]
Other Title Information
the Selection of Benchmarking Partners.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Wallingford :
Name of Publisher, Distributor, etc.
CAB International,
Date of Publication, Distribution, etc.
2002.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (275 pages)
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 234-256).
CONTENTS NOTE
Text of Note
Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index.
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SUMMARY OR ABSTRACT
Text of Note
Benchmarking is a buzzword of the 1990s that desribes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.