عنوان

White space revisited :

(Number (ISBN

0470192348

(Number (ISBN

9780470192344

Number

b766370

Title Proper

White space revisited :

General Material Designation

[Book]

Other Title Information

creating value through process /

First Statement of Responsibility

Geary A. Rummler, Alan J. Ramias, Richard A. Rummler ; foreword by Paul Harmon.

Edition Statement

1st ed.

Place of Publication, Distribution, etc.

San Francisco :

Name of Publisher, Distributor, etc.

Jossey-Bass,

Date of Publication, Distribution, etc.

©2010.

Specific Material Designation and Extent of Item

xxiii, 251 pages :

Other Physical Details

illustrations ;

Dimensions

26 cm

Text of Note

Includes bibliographical references and index.

Text of Note

The silver anniversary of process -- Process in a value perspective -- The value creation hierarchy -- Developing the value creation architecture of a business -- Process management in the value creation context -- A framework and methodology for VCS design -- RPM project walk-through: align, analysis, design -- RPM project walk-through: commit, build, enable, adopt -- Other RPM applications -- Designing improvement capability -- Process and the IT department -- Summary.

0

Text of Note

"When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value. This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence." "White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book's time-tested methods, models, tools, and guidelines serve to align people, process, and technology."--Jacket.

Industrial productivity.

Organizational effectiveness.

Performance.

Value added.

Industrial productivity.

Organizational effectiveness.

Performance.

Value added.

Number

Edition

Class number

Book number

Rummler, Geary A.

Ramias, Alan J.,1947-

Rummler, Richard,1961-

Date of Transaction

20201206114137.0

Electronic name

[Book]

Y