Includes bibliographical references (pages 251-261) and index.
CONTENTS NOTE
Text of Note
Using performance measurement information -- Theoretical framework -- Research methodology -- Survey data description and preparation for hypotheses testing -- Modeling causal linkages -- Interpreting survey findings -- Contextualizing the quantitative model -- Two overarching themes -- Summary and final recommendations for theory and practice.
0
SUMMARY OR ABSTRACT
Text of Note
"Expectations for performance management systems continue to grow in the public sector, as they facilitate effective decision making. Yet few administrators know how to effectively implement and sustain these systems." "Performance-Based Management Systems: Effective Implementation and Maintenance supports practical efforts to build and maintain performance management systems in public organizations, explaining obstacles to measurement efforts and providing guidance on how to overcome them."--Jacket.
TOPICAL NAME USED AS SUBJECT
Administrative agencies-- United States-- Management.
Nonprofit organizations-- United States-- Evaluation.
Organizational effectiveness.
Performance-- Management.
Public administration-- United States-- Evaluation.