عنوان
پدید آورنده
موضوع
رده
HF5415.5 .V355 2005
HF5415
.
5
.
V355
2005
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0471748072
(Number (ISBN
9780471748076
NATIONAL BIBLIOGRAPHY NUMBER
Number
b748695
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Willie's way :
General Material Designation
[Book]
Other Title Information
6 secrets for wooing, wowing, and winning customers and their loyalty /
First Statement of Responsibility
Phillip Van Hooser.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hoboken, N.J. :
Name of Publisher, Distributor, etc.
Wiley,
Date of Publication, Distribution, etc.
©2005.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xii, 188 pages ;
Dimensions
23 cm
SUMMARY OR ABSTRACT
Text of Note
"As a successful professional speaker who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the commonsense wisdom he imparted has become known as Willie's Way." "In Willie's Way, Van Hooser reveals Willie's unique brand of personalized service - how he woos customers so that they come back, how he wows them so that they tell their friends, and how he wins their long-term business by exceeding their expectations. Even better, Van Hooser shows how business leaders can apply Wille's techniques to their own enterprises to build long-term customer loyalty."--Jacket.
TOPICAL NAME USED AS SUBJECT
Customer loyalty.
Customer relations.
Customer services.
Customer loyalty.
Customer loyalty.
Customer relations.
Customer relations.
Customer services.
Customer services.
Klantgerichtheid.
Loyaliteit.
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8/12
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
V355
2005
OTHER CLASS NUMBERS
Class number
85
.
40
Class number
85
.
40
.
Class number
F713
.
53
System Code
bcl
System Code
bcl
System Code
clc
PERSONAL NAME - PRIMARY RESPONSIBILITY
Van Hooser, Phillip,1957-
ORIGINATING SOURCE
Date of Transaction
20201204084228.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
