Insider strategies for outsourcing information systems :
General Material Designation
[Book]
Other Title Information
building productive partnerships, avoiding seductive traps /
First Statement of Responsibility
Kathy M. Ripin, Leonard R. Sayles.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
Oxford University Press,
Date of Publication, Distribution, etc.
1999.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xii, 274 pages ;
Dimensions
25 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 257-262) and index.
CONTENTS NOTE
Text of Note
1. The What, Why, and How of Outsourcing Information Systems -- 2. The Tough Dilemmas: Why the Obvious Is So Difficult -- 3. Outsourcing Strategies: Avoiding the Most Frequent Blunders -- 4. Planning and Preparation.
Text of Note
12. What Clients Need to Know About Systems Development -- 13. How Astute Clients Exercise Leadership -- 14. Project Turnarounds: In Failure Find the Seeds of Success -- 15. Managing Change: Transitioning and Implementation.
Text of Note
16. Making Line Managers a Critical Component of the Outsourcer Equation -- 17. New Demands on Outsourcing: The Long-Run Perspective.
Text of Note
5. Selecting the Right Outsourcer: Why Contracts Are No Guarantee -- 6. Subcontracting Trends and Pitfalls -- 7. Outsourcing Operations: The Unanticipated Intricacies -- 8. Three Superb Examples of High-Performance Partnerships.
Text of Note
9. A Nationwide Retailer Discovers the Power of Data Warehousing -- 10. Bringing Imaging Technology to Credit Card Operations -- 11. Solving a Daunting Telecommunications Challenge.
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SUMMARY OR ABSTRACT
Text of Note
Outsourcing provides the proverbial "free lunch" for managers and executives in terms of complex information systems. The authors study the advantages and pitfalls of outsourcing, including planning and preparation, selecting the right outsourcer for the job, and facing failures in telecommunications or project turnarounds.
TOPICAL NAME USED AS SUBJECT
Electronic data processing departments-- Contracting out.
Centres de traitement de l'information-- Impartition.
Beheer.
Electronic data processing departments-- Contracting out.