the business paradigm that has transformed U.S. Army logistics /
First Statement of Responsibility
John Dumond [and others].
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Santa Monica, Calif. :
Name of Publisher, Distributor, etc.
RAND,
Date of Publication, Distribution, etc.
2001.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xxi, 68 pages) :
Other Physical Details
color illustrations, charts
GENERAL NOTES
Text of Note
"Arroyo center."
Text of Note
"Prepared for the United States Army."
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references.
CONTENTS NOTE
Text of Note
Preface; Figures & Tables; Summary; Acknowledgments; Glossary; 1. A Paradigm for Dramatically Improved Performance; 2. Velocity Management in Action; 3. Extending the Paradigm; 4. Linking Process Improvement to Increased Equipment Readiness; 5. Sustaining the Velocity Management Initiatives; 6. Coda: Velocity Management and the Transformation of the Army; Bibliography; About the Authors.
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SUMMARY OR ABSTRACT
Text of Note
Velocity Management has brought a new way of doing business to U.S. Army logistics, with a renewed focus on the Army customer and a powerful approach for process improvement that cuts across three critical performance dimensions: time, quality, and cost. The goal is to reduce the need for massive logistics resources by increasing the speed and accuracy with which materials and information are delivered. Key logistics processes are defined, measured, and improved continuously, so that customers -- Army units in garrison and deployed worldwide -- get what they need, when they need it, and at minimal cost. The results are telling: Army logistics processes that were massive in scale, unresponsive to change, unreliable in performance, and inefficient have undergone dramatic and sustained improvement. Today a high-velocity, streamlined supply process delivers repair parts in less than half the time it took to deliver them just three years earlier. The authors reveal the story of Velocity Management's success: the motivations, methodology, and management structure behind the initiative; the process improvements that have led to quick and impressive results; and the steps taken to develop and institutionalize the capabilities needed to achieve and sustain future improvement.