The Butterworth-Heinemann homeland security series
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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Includes bibliographical references and index.
CONTENTS NOTE
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Communications : the critical function -- Disaster communications in a changing media world -- Principles of a successful communications strategy -- Application of communications principles to all four phases of emergency management -- Disaster communications audiences -- Building new disaster communications capabilities -- Working with the news media -- Building an effective disaster communications capability in a changing media world.
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SUMMARY OR ABSTRACT
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"Communications that supports disaster mitigation, preparedness, response and recovery saves lives and property, and speeds recovery by disseminating timely and accurate information. No longer an afterthought or a luxury, communications is now as important as logistics or the pre-deployment of materials. Planning and controlling the flow of information before, during, and after a disaster will define your agency's credibility, trustworthiness, authority and effectiveness. The Internet, e-mail, blogs, text messaging, cell phone photos and the role played by "first informers"--Witnesses who now have the ability to transmit information immediately from the event - are redefining the media landscape. The government's historical role as gatekeeper is an anachronism, and traditional media's role as the sole conduit of reliable and officially sanctioned information has been eclipsed. The goals, the values, and the underlying principles of effective disaster communication have not changed: transparency, increased accessibility, trustworthiness and reliability. Creating partnerships with the media must be integrated with the practical ability to convey information clearly."--Jacket.