Outsourcing opportunities -- Theoretical foundations -- Critical success factors -- Value configurations -- Maturity in outsourcing relationships -- Costs, benefits, and risks -- Knowledge transfer -- Outsourcing performance -- Outsourcing governance -- Case study research -- Conclusion -- Dynamics of outsourcing relationships -- The role of the CIO.
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SUMMARY OR ABSTRACT
Text of Note
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
MIL
Stock Number
230871
OTHER EDITION IN ANOTHER MEDIUM
Title
Managing IT outsourcing performance.
International Standard Book Number
160566796X
TOPICAL NAME USED AS SUBJECT
Contracting out.
Electronic data processing departments-- Contracting out.
Information technology-- Management.
COMPUTERS-- Computer Literacy.
COMPUTERS-- Computer Science.
COMPUTERS-- Data Processing.
COMPUTERS-- Hardware-- General.
COMPUTERS-- Information Technology.
COMPUTERS-- Machine Theory.
COMPUTERS-- Reference.
Contracting out.
Electronic data processing departments-- Contracting out.