recovering work practice and informing system design /
First Statement of Responsibility
edited by Paul Luff, Jon Hindmarsh, Christian Heath.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York, NY, USA :
Name of Publisher, Distributor, etc.
Cambridge University Press,
Date of Publication, Distribution, etc.
2000.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 283 pages :
Other Physical Details
illustrations ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 262-280) and index.
CONTENTS NOTE
Text of Note
Making a case / Lucy Suchman -- Design by problem-solving / Graham Button and Wes Sharrock -- Analysing cooperative work in an urban traffic control room for the design of a coordination support system / Jacques Theureau and Genevieve Filippi -- Expert systems in (inter) action / Jack Whalen and Erik Vinkhuyzen -- The critical role of workplace studies in CSCW / Kjeld Schmidt -- From individual action to collective activity and back / Yrjö Engeström -- Analysing work practice and the potential role of new technology at the International Monetary Fund / Richard H.R. Harper -- Ethnography, communication and support for design / John Huges [and others] -- Where the rubber hits the road / Bob Anderson -- Situating workplace studies within the human-computer interaction field / Liam J. Bannon -- Analysing the workplace and user requirements / Marina Jirotka and Lincoln Wallen -- Supporting interdisciplinary design / Thomas Erickson.
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SUMMARY OR ABSTRACT
Text of Note
This ground breaking new book brings together key researchers in Europe and the US to discuss critical issues in the study of the workplace and to outline recent developments in the field.