Revised edition of: Ergonomic design for organizational effectiveness. 1998.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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Includes bibliographical references (pages 355-361) and index.
CONTENTS NOTE
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Workplace : machine or living entity? -- The biological systems model -- Environmental control and the function of the biological system -- The workplace performance measurement process -- Case studies : facility and the organization -- Case studies : collaborative spaces and team performance -- Case studies : work space and the individual.
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SUMMARY OR ABSTRACT
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"Measuring Workplace Performance explores a fundamentally new way of thinking about how organizations behave and change and what this means for planning and measuring the success of the facilities that house them." "Using real-world case studies across a variety of industries, Michael J. O'Neil shows the types of performance measures that leading-edge companies use as well as the improvements they attain by incorporating flexibility and control into their workspaces. He uses the data from these studies to create models showing credible links between specific design features, and behavioral and business process outcomes. The book provides insights and observations from these case studies that can be applied to understanding you own situation."--Jacket.