عنوان

Business process change :

(Number (ISBN

0080553672

(Number (ISBN

6611059474

(Number (ISBN

9780080553672

(Number (ISBN

9786611059477

Erroneous ISBN

0123741521

Erroneous ISBN

9780123741523

Number

b739737

Title Proper

Business process change :

General Material Designation

[Book]

Other Title Information

a guide for business managers and BPM and six sigma professionals /

First Statement of Responsibility

Paul Harmon.

Edition Statement

2nd ed.

Place of Publication, Distribution, etc.

Boston :

Name of Publisher, Distributor, etc.

Elsevier,

Date of Publication, Distribution, etc.

2007.

Specific Material Designation and Extent of Item

1 online resource

Series Title

Business Process Change

Text of Note

Includes bibliographical references and index.

Text of Note

Companies and Business Processes. -- I: Enterprise Level Concerns. -- Strategy, Business Processes, and Competitive Advantage. -- The Business Architecture and Organizational Alignment. -- Modeling Organizations. -- Process Performance Metrics and Evaluation. -- Organizing and Using an Enterprise BPM Group. -- II: Process Level Concerns. -- Modeling Processes. -- Analyzing Activities. -- Managing and Measuring Business Processes. -- Process Improvement with Lean and Six Sigma. -- A Business Process Redesign Methodology. -- Process Redesign Patterns. -- Knowledge Workers and Business Rules. -- III: Implementation Level Concerns. -- Software Tools for Business Process Modeling and Redesign. -- Business Process Management Systems. -- ERP-Driven Redesign. -- Software Development. -- IV. Putting it All Together. -- The Ergonomic Systems Case.

0

Text of Note

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented.

Source for Acquisition/Subscription Address

Elsevier Science & Technology

Source for Acquisition/Subscription Address

OverDrive, Inc.

Stock Number

141004:141146

Stock Number

A028D133-60D5-4766-BF9C-954FC91CD903

Title

Business process change.

International Standard Book Number

0123741521

Electronic commerce.

Organizational change.

System design.

BUSINESS & ECONOMICS-- Structural Adjustment.

Electronic commerce.

Organizational change.

System design.

BUS-- 062000

Number

Edition

Class number

Book number

Harmon, Paul,1942-

Date of Transaction

20201204004334.0

Cataloguing Rules (Descriptive Conventions))

pn

Electronic name

[Book]

Y