عنوان
پدید آورنده
موضوع
رده
HF5549.12 .K463 2005eb
HF5549
.
12
.
K463
2005eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0071444521
(Number (ISBN
0071465227
(Number (ISBN
9780071444521
(Number (ISBN
9780071465229
NATIONAL BIBLIOGRAPHY NUMBER
Number
b735840
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Perfect solutions for difficult employee situations /
General Material Designation
[Book]
First Statement of Responsibility
Sid Kemp.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London :
Name of Publisher, Distributor, etc.
McGraw-Hill,
Date of Publication, Distribution, etc.
2005.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xx, 236 pages)
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 235-236).
CONTENTS NOTE
Text of Note
Terms to Use; Want to learn more?; Contents; Foreword: The Leader Casts a Long Shadow; Preface; Part One. Being There; Chapter 1. Facing Your Day; Remember: You Matter; Focus First; The Manager Who Wasn't There; Each Person Is a Treasure ... with Problems; Be a Practical Idealist; Come Up for Air, and Dive in Again; Chapter 2. From Challenges to Solutions; Seeing Yourself; Changing Your Stance; Changing the Situation; Chapter 3. The Manager's Survival Guide; Start by Not Understanding; Relax and Be with the Person, Not the Problem; Listen and Dig Deeper; Create a No-Blame Environment.
Text of Note
""Oops, I Missed the Meeting""Those Little Latenesses Add Up; Long Lunches; It's Five O'Clock Somewhere-but Not Here; Erratic Absences; We Had Flex Time, but It Broke; The Same Excuse Every Time; A Different Excuse Every Time; Working Overtime, All the Time; Chapter 10. Attitude Problems; Respect for People; Respect for Roles; Who's the Boss?; Acting Superior to Teammates; Always Sparring with Me; Always Sparring with Each Other; Mistreating a Customer; Chapter 11. Problems Between Generations; Business: The Last Generation; ""Things Aren't the Way They Used to Be""
Text of Note
Chapter 7. Pranks, Put-Downs, and Bending the RulesAct Your Age!; Pranks; Put-Downs; Tit for Tat; Bullying and Ganging Up on an Employee; Time for a Bit of Fun in the Office; Chapter 8. New Employee Orientation Issues; Rules and Assumptions; But I've Always Done It This Way!; An Employee Trying to Change the Rules; Lack of Attention to Detail; Caring Too Much; Caring Too Little; Unwilling to Improve; Not Ready, Fire; Ready, Fire, Aim; Not Getting Things Right; Nobody Likes the New Kid on the Block; Just Not Fitting In; Chapter 9. Time and Punctuality Issues; It's 9:30, Where's My Team?
Text of Note
He or She Won't Leave Me AloneYou're Interested, but I'm Not -- Uh-oh, I'm Interested; You've Broken Up-but You Still Have to Work Together; Calling Bad Plays-the Line Between Jokes and Sexual Harassment; Sexual Politics-Office Power Plays; Gender Preferences and Prejudices; Signs of a Hostile Environment; Chapter 6. When Personal Issues Affect Work Life; From Body Odor to Bad Breath; Is Something Wrong at Home?; Personal Calls and E-Mails on Office Time; Selfish Cell-Phoning; Side Jobs on Office Time; Selling Stuff to Our Staff; Job Hunting on the Job; Late Arrivals, Extra Breaks.
Text of Note
Use the SandwichDecorate the Sandwich; Add the Dessert; Part Two. Messy Situations; Chapter 4. Money Issues; A Team Member Deserves a Raise, but That Isn't Possible; A Team Member Doesn't Deserve a Raise, but Thinks He or She Does; This Timesheet-or Expense Report-Doesn't Look Right; An Employee Asks for an Advance; Announcing Pay Cuts and Pay Freezes; Announcing Layoffs; Announcing a Change in Benefits; He Makes More Than I Do -- Chapter 5. When Sex Shows Up at Work; It's Getting a Little Hot in Here; No Bedding Down in the Office; You're Interested, but She or He Isn't
0
8
8
8
8
SUMMARY OR ABSTRACT
Text of Note
From underperformance to sexual harassment to interpersonal conflict; this survival guide gives you effective techniques for solving 401 sticky employee situations and addressing hot-button topics. --
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
OverDrive, Inc.
Source for Acquisition/Subscription Address
OverDrive, Inc.
Stock Number
556D247D-6408-4ACA-A1F3-D1288E6822B7
OTHER EDITION IN ANOTHER MEDIUM
Title
Perfect solutions for difficult employee situations.
International Standard Book Number
0071444521
TOPICAL NAME USED AS SUBJECT
Supervision of employees.
BUSINESS & ECONOMICS-- Human Resources & Personnel Management.
BUSINESS & ECONOMICS-- Workplace Culture.
Supervision of employees.
(SUBJECT CATEGORY (Provisional
BUS-- 030000
BUS-- 097000
DEWEY DECIMAL CLASSIFICATION
Number
658
.
302
Number
658
.
3045
Edition
22
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5549
.
12
Book number
.
K463
2005eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Kemp, Sid.
ORIGINATING SOURCE
Date of Transaction
20201203192025.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
