E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture.
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Text of Note
"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.