عنوان
پدید آورنده
موضوع
رده
HF5415.5 .D6 2001eb
HF5415
.
5
.
D6
2001eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1423716361
(Number (ISBN
9781423716365
NATIONAL BIBLIOGRAPHY NUMBER
Number
b723018
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Excuses, excuses, excuses -- :
General Material Designation
[Book]
Other Title Information
for not delivering excellent customer service - and what should happen! /
First Statement of Responsibility
Darryl S. Doane and Rose D. Sloat.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Amherst, MA :
Name of Publisher, Distributor, etc.
HRD Press,
Date of Publication, Distribution, etc.
©2001.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (119 pages)
OTHER EDITION IN ANOTHER MEDIUM
Title
Excuses, excuses, excuses --.
International Standard Book Number
0874256143
TOPICAL NAME USED AS SUBJECT
Customer services.
BUSINESS & ECONOMICS-- Customer Relations.
Customer services.
(SUBJECT CATEGORY (Provisional
BUS-- 018000
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8/12
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
D6
2001eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Doane, Darryl S.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Sloat, Rose D.
ORIGINATING SOURCE
Date of Transaction
20201208182630.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
