Where have we been? -- What works today? a safety professional's viewpoint -- Safety program organization -- Safety standards -- Engineering design and construction: safety management aspects -- Overview of the keye elements of a systematic safety management program -- Training, interest, and motivation: practical applications that work -- Investigating and reporting accidents -- Principles, objectives, and techniques for effective health and safety management -- Process safety management: a global impact -- Modern management principles and their application to safety and health -- Addressing the human dynamics of occupational safety and health -- Improving safety performance through cultural interventions -- A holistic, integrted approach to improving unsafe attitudes and behaviors can produce lasting change -- The basic essential of safety management: supportive organizational culture -- Safety performance measurement: new approaches -- Ethics and professional conduct within the safety and health professions -- Environmental and hazardous materials management aspects -- EPA's risk management program -- Overviewof the key elements of an effective occupational health management program -- Shiftwork: scheduling impacts on safety and health -- Psychological risk factors and their effects on safe work performance -- Ergonomics for managers: a practitioner's perspective -- Principles of risk communication -- Practical application of occupational health programs -- Safety and health management: regulatory compliance aspects -- An employer's viewpoint: standards and compliance -- An overview of regulatory compliance and legal liability issues -- An overview of product liability -- Risk management: its appication to safety and health -- Security -- Fire protection: pressure vessels, boilers, and machinery -- How to be a successful safety advisor -- Developing effective leadership skills: how to become a successful change agent in your organization -- Interpersonal communications -- Techniques to make you a successful negotiator -- The role of a safety manager and safety leader -- Essentials of effective influence -- Creative problem-solving techniques -- Effective writing: guidelines for clear communication -- Managing diversity in the workplace -- Total quality management and safety and health -- Integrating quality health, safety, and environmental issues into one management system -- Beyond teamwork: how the safety and health practitioner can foster the new workplace community -- New directions in safety communications -- Managing workplace safety and health training -- Safety and health employee training sessions -- Developing effective presentation skills -- Global safety and health management -- International organization for standards ISO 9000:1994 and ISO 9000:2000: the effect on the global safety community -- Standards of competence -- Where are we going? an educator's perspective -- Safety and health: managing using computer technology -- The safety and health professional of the future.