عنوان
پدید آورنده
موضوع
رده
HF5541.T4 .R63 2004eb
HF5541
.
T4
.
R63
2004eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1280233389
(Number (ISBN
1423721306
(Number (ISBN
1854182781
(Number (ISBN
9781280233388
(Number (ISBN
9781423721307
(Number (ISBN
9781854182784
NATIONAL BIBLIOGRAPHY NUMBER
Number
b719069
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
The concise guide to telephone tactics /
General Material Designation
[Book]
First Statement of Responsibility
Graham Roberts-Phelps.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London :
Name of Publisher, Distributor, etc.
Thorogood,
Date of Publication, Distribution, etc.
©2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (1 volume)
GENERAL NOTES
Text of Note
Originally published: London: Hawksmere, 1999.
CONTENTS NOTE
Text of Note
About the author; Look out for these!; Contents; PART ONE TELEPHONE TACTICS FOR CUSTOMER SATISFACTION; PART TWO GAINING APPOINTMENTS BY TELEPHONE; PART THREE ACHIEVING BETTER SALES RESULTS ON THE TELEPHONE
0
SUMMARY OR ABSTRACT
Text of Note
Annotation Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.
OTHER EDITION IN ANOTHER MEDIUM
Title
Concise guide to telephone tactics.
International Standard Book Number
1854182781
PARALLEL TITLE PROPER
Parallel Title
Guide to telephone tactics
TOPICAL NAME USED AS SUBJECT
Telephone in business.
BUSINESS & ECONOMICS-- Business Communication-- General.
Telephone in business.
(SUBJECT CATEGORY (Provisional
BUS-- 007000
KMVP1
DEWEY DECIMAL CLASSIFICATION
Number
651
.
73
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5541
.
T4
Book number
.
R63
2004eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Roberts-Phelps, Graham.
ORIGINATING SOURCE
Date of Transaction
20201208110650.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
