pt. 1. Mirror, mirror on the wall : marketing's image, excess, and resistance problems -- pt. 2. Are marketing's problems self-correcting? -- pt. 3. Rethinking marketing's sacred cows -- pt. 4. Adjusting to marketing's changing context -- pt. 5. Marketing and its stakeholders -- pt. 6. Academia, heal thyself : reforming marketing scholarship and education -- pt. 7. A new mission for marketing.