Routledge studies in the growth economies of Asia ;
Volume Designation
78
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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Includes bibliographical references and index.
CONTENTS NOTE
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Outsourcing and human resource management: an introduction and comparative overview / Ruth Taplin -- Human resource management and employee engagement / Stephanie J. Morgan -- The outsourcing lifecycle / Royston Morgan and Stephanie J. Morgan -- Making outsourcing work: from service level agreement to partnership / Ivan Schouker -- Risk and insurance considerations in outsourcing banking and related financial services / Oliver Prior -- The operational background to outsourcing / Graeme Fry -- Insourcing in the finance industry / Cint Kortmann -- Outsourcing in the automotive sector: Japan, Europe and the US compared / Garel Rhys -- Offshoring to India: human resource challenges / Bernard Arogyaswamy -- Information technology outsourcing in Korea / Hyun Jeong Kim and Wonchang Hur -- Outsourcing from the UK to the Far East / Ian Pogson -- Employee engagement in IT outsourcing: a South African case study / Sean S. Stuttaford and Stephanie J. Morgan.
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SUMMARY OR ABSTRACT
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"Outsourcing is an increasingly popular strategy deployed by a variety of institutions, including banks, multinational companies and small and medium-sized enterprises (SMEs). However, the literature on outsourcing does not reflect this increasingly complex and important practice in the global economy, having considered it largely from the narrow perspective of cost-saving analysis. Other important dimensions of outsourcing, including human resources, legal and insurance aspects have been neglected. This unique book examines outsourcing in a wide range of countries, including Japan, Europe and the United States, from a broad standpoint - with particular emphasis on the role of human resource management - that goes beyond the traditional view of outsourcing as simply a search for cheaper labour, as happened in the phase of globalization prior to outsourcing." "The book assesses the problems and solutions for those attempting to outsource through an analysis of human resource management, insourcing, lifecycles of the project, insurance requirements, operational management and recruitment within the context of the financial services industry, and automotive and IT industries of Japan, North and South Korea, South Africa, Mexico, Eastern Europe, China and India."--Jacket.