the complete guide to providing anytime, anywhere answers /
First Statement of Responsibility
Buff Hirko, Mary Bucher Ross.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chicago :
Name of Publisher, Distributor, etc.
American Library Association,
Date of Publication, Distribution, etc.
2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (v, 160 pages) :
Other Physical Details
illustrations
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
0
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
eBook Library
Stock Number
EBL218945
OTHER EDITION IN ANOTHER MEDIUM
Title
Virtual reference training.
International Standard Book Number
0838908764
TOPICAL NAME USED AS SUBJECT
Electronic reference services (Libraries)-- Study and teaching-- Washington (State), Case studies.
Electronic reference services (Libraries)-- Study and teaching.
Reference librarians-- In-service training.
Reference librarians-- Training of.
EDB.
Electronic reference services (Libraries)-- Study and teaching-- Washington (State)
Electronic reference services (Libraries)-- Study and teaching.
Informasjonsformidling.
LANGUAGE ARTS & DISCIPLINES-- Library & Information Science-- General.