Section 1. The Enablers of Organizational Memories -- 1. Organizational Culture and The Management of Organizational Memory / Peter Stoyko -- 2. Downsizing and Building Organizational Memory: A Paradoxical Relationship Between Brain-Drain and Brain-Gain / Nicholas Bowersox -- 3. Effective Stakeholder Knowledge Sharing for Effective Organizational Memory / Nicholas P. Robinson, Prescott C. Ensign -- 4. Revising the SECI Model for American Organizational Culture / Jerry Westfall -- 5. Knowledge Transfer within Multinational Corporations, An Intercultural Challenge / Parissa Haghirian.
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Section 2. The Components of Organizational Memories -- 6. Valuing a Multiplicity of Views: How to Tap Informal Networks to See the (W)hole / Patrice Dunckley, Suzanne Roff-Wexler -- 7. Organizational Knowledge Sharing Networks / Haris Papoutsakis -- 8. Lessons Learned As Organizational Project Memories / Raul M. Abril, Ralf Müller -- 9. Will You Recall What You Knew? / Jerry Westfall -- 10. Added Value of Ontologies for Modeling an Organizational Memory / María de los A. Martín, Luis Olsina -- 11. The Collective Process and Memory of Strategic Management / Juha Kettunen.
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Section 3. Organizational Memories in Action -- 12. Organizational Memory Challenges Faced by Non-Profit Organizations / Kimiz Dalkir -- 13. Creating and Sustaining Inter-Organizational Memory, a case study / Susan McIntyre -- 14. Associative Patterning: The Unconscious Life of an Organization / David Bennet, Alex Bennet -- 15. A Manifesto for the Preservation of Organizational Memory Associated with the Emergence of Knowledge Management Educational Programs / Michael JD Sutton.
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Section 4. Selected Readings -- 16. An Organizational Memory Tool for E-Learning / Marie-Hélène Abel -- 17. Understanding Organizational Memory / Sajjad M. Jasimuddin, N.A.D. Connell, Jonathan H. Klein -- 18. Managing Knowledge in Organizational Memory Using Topic Maps / Les Miller, Sree Nilakanta, Yunan Song, Lei Zhu, Ming Hua -- Compilation of References -- About the Contributors -- Index.
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SUMMARY OR ABSTRACT
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"This book provides relevant theoretical frameworks, latest empirical research findings, and practitioners' best practices in the area of organizational memory"--Provided by publisher.