Chapter Introduction -- chapter Maintaining Backup Systems and Database Consistency Checks (DBCCs) -- chapter Using Televaulting and Hot and Cold Sites for Disaster Recovery -- chapter Identifying Resources for the Planning Project -- chapter Adding Com munications Network Support to Existing Disaster Recovery Plans -- chapter The Crisis Management Plan -- chapter The Stages of a Crisis -- chapter Role of the Executive Management Team -- chapter Role of the Crisis Management Team -- chapter Managing the Acute Crisis -- chapter The Crisis Management Command Center -- chapter Research Sources -- chapter Types of Crises -- chapter PECO Energy -- December 22, 1995 -- chapter Pepsi-Cola "Needle" Crisis? June 10, 1993 -- chapter Inde x.