The Manager's pocket guide to documenting employee performance /
General Material Designation
[Book]
First Statement of Responsibility
Terry L. Fitzwater.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Amherst, MA :
Name of Publisher, Distributor, etc.
HRD Press,
Date of Publication, Distribution, etc.
1998.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (164 pages)
CONTENTS NOTE
Text of Note
Cover -- TOC36;Table of Contents -- Foreword -- Preface -- Introduction -- The Purpose of the Guidebook -- How to Use the Guidebook -- Worksheet58; Employer Audit to Assess Liability -- CH36;146; The Essential Definitions -- Discipline -- Discussion -- Documentation -- Coaching -- Worksheet58; The Managers Coaching Self45;Profile -- Due Process -- Employment at Will -- CH36;246; Discipline58; The Basics -- Recognizing the Need for Discipline -- Utilizing a Four45;Step Process -- Exercise58; The Case of John Wasastar -- Working Through the Phases of Discipline -- Providing Quality Feedback -- CH36;346; Administering Discipline58; The Rules -- Disciplinary Ground Rules -- The Ground Rules as Legal Safeguards -- CH36;446; The Performance Counseling Session -- The Purpose of the Session -- Session Preparation44; Format44; and Follow45;Up -- Handling Feedback and Reactions to Feedback -- Gaining Commitment to Change -- Form58; Performance Enhancement Plan -- CH36;546; Documentation -- Documenting Discipline58; Your Primary Goal -- Options58; Letter Format or Action Form -- Sample58; Disciplinary Action Form58; Simplified -- The Letter Format -- The Disciplinary Action Form -- Sample58; Disciplinary Action Form58; Detailed -- The Effective Use of Language -- Exercise58; Disciplinary Action Form -- CH36;646; Termination58; Procedure and Documentation -- Performance45;Related Termination -- Immediate Termination -- Pitfalls and Pratfalls of Termination -- CH36;746; Specific Problems and Solutions -- Absenteeism and Tardiness -- Physical Acts of Violence58; Fighting -- Harassment -- The Best Solution58; People First -- Appendices -- Appendix A58; A Ready Reference -- Appendix B58; Optional Exercises -- IDX36;Index -- About the Author -- Last Page.
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SUMMARY OR ABSTRACT
Text of Note
This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation. Includes information on: A four-step progressive discipline process and how to apply it; Clarifying gaps in execution vs. gaps in knowledge; Self-discipline through PEP (Performance Enhancement Plan); Clarifying position expectations to meet expected deliverables; Behavior modification through corrective, not punitive action; Development of a coaching leadership style; Performance process to isolate factors for improvement; A process for documenting performance issues; A look at the legal framework surrounding discipline; Pitfalls of the discipline process and how to avoid them.
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
OverDrive, Inc.
Source for Acquisition/Subscription Address
Safari Books Online
Stock Number
8A736CB0-5A03-432F-9E62-6B8B42C5F6CF
Stock Number
CL0500000115
OTHER EDITION IN ANOTHER MEDIUM
Title
Manager's pocket guide to documenting employee performance.
International Standard Book Number
9780874254471
PARALLEL TITLE PROPER
Parallel Title
Documenting employee performance
TOPICAL NAME USED AS SUBJECT
Employees-- Rating of.
Feedback (Psychology)
Performance standards.
Supervision of employees.
BUSINESS & ECONOMICS-- Human Resources & Personnel Management.