Originally published 2004 by Butterworth-Heinemann.
CONTENTS NOTE
Text of Note
1. The marketing function -- 2. Context of marketing -- 3. Integrated marketing mix : product -- 4. The marketing mix : price -- 5. The marketing mix : place -- 6. The marketing mix : promotion -- 7. The integrated marketing mix : service extension (people, physical evidence and process) -- 8. The management of marketing information -- 9. Skills for the marketer -- 10. Bringing it all together : the marketing plan.