Laying the groundwork -- Baseline points of understanding -- Ready, set, go -- Before you get started -- Organizational alignment -- Understanding and mapping organizational alignment -- Support: who is on your side? -- Executive sponsorship and network building -- Executive sponsorship from the executive point of view -- The value of a value prop -- Value prop 101 -- Using your value props -- Executing on the groundwork -- Committees, committees, committees -- Working with PMOs -- Making sense of dollar and cents -- IT : friend or foe? -- Expert Q & A with Brandon Goldfedder -- Engaging the help desk -- Communications, salesmanship and publicity -- The corporate red carpet -- Selling knowledge-based work in real life.
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SUMMARY OR ABSTRACT
Text of Note
This work shows practitioners how to take their successful knowledge management pilot programs and expand them throughout the organisation. Keeping the unique challenges of knowledge-based work in mind, Stacy Land explores what knowledge managers/project managers must know.