عنوان
پدید آورنده
موضوع
رده
HD62.15 .U53 2002eb
HD62
.
15
.
U53
2002eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0203464087
(Number (ISBN
0415222710
(Number (ISBN
0415222729
(Number (ISBN
1134596111
(Number (ISBN
1134596154
(Number (ISBN
1134596162
(Number (ISBN
6610403627
(Number (ISBN
9780203464083
(Number (ISBN
9780415222716
(Number (ISBN
9780415222723
(Number (ISBN
9781134596119
(Number (ISBN
9781134596157
(Number (ISBN
9781134596164
(Number (ISBN
9786610403622
Erroneous ISBN
0415222710
Erroneous ISBN
0415222729
NATIONAL BIBLIOGRAPHY NUMBER
Number
b702526
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Understanding, managing, and implementing quality :
General Material Designation
[Book]
Other Title Information
frameworks, techniques, and cases /
First Statement of Responsibility
edited by Jiju Antony and David Preece.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
Routledge,
Date of Publication, Distribution, etc.
2002.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xxii, 232 pages) :
Other Physical Details
illustrations
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
Promoting a strategic approach to TQM using a case-based intelligent system / Andreas J. Frangou -- Self-assessment frameworks for business organizations / Ashok Kumar and Ceasar Douglas -- QFD : customer driven design of products and services / Graeme Knowles -- Taguchi methods of experimental design for continuous improvement of process effectiveness and product quality / Jiju Antony -- Statistical process monitoring in the twenty-first century / Michael Wood -- TQM in higher education institutions : a review and case application / Jaideep Motwani and Glenn Mazur -- Do customers know what is best for them? The use of SERVQUAL in UK policing / Nick Capon and Vivien Mills -- Quality in the NHS : can we master the art of 'conversation'? / Harriet Jefferson -- Quality Management in public house retailing : a case study / David Preece, Valerie Steven and Gordon Steven -- Changing supervisory relations at work : behind the success stories of Quality Management initiatives / Patrick Dawson.
0
OTHER EDITION IN ANOTHER MEDIUM
Title
Understanding, managing, and implementing quality.
International Standard Book Number
0415222710
TOPICAL NAME USED AS SUBJECT
Management.
Total quality management.
BUSINESS & ECONOMICS-- Quality Control.
BUSINESS & ECONOMICS-- Total Quality Management.
Management.
Total quality management.
(SUBJECT CATEGORY (Provisional
BUS-- 053000
BUS-- 065000
DEWEY DECIMAL CLASSIFICATION
Number
658
.
4/013
Edition
21
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD62
.
15
Book number
.
U53
2002eb
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Antony, Jiju.
Preece, David,1948-
ORIGINATING SOURCE
Date of Transaction
20201207180257.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
