Applying Lean: Implementation of a Rapid Triage and Treatment System
General Material Designation
[Article]
First Statement of Responsibility
Murrell, Karen L; Offerman, Steven R.; Kauffman, Mark B
SUMMARY OR ABSTRACT
Text of Note
Objective: Emergency department (ED) crowding creates issues with patient satisfaction, long wait times and leaving the ED without being seen by a doctor (LWBS). Our objective was to evaluate how applying Lean principles to develop a Rapid Triage and Treatment (RTT) system affected ED metrics in our community hospital.
SET
Date of Publication
2011
Title
Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
Volume Number
12/2
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
Murrell, Karen L; Offerman, Steven R.; Kauffman, Mark B