resolution of complex work tasks in an educational environment
.PUBLICATION, DISTRIBUTION, ETC
Name of Publisher, Distributor, etc.
University of Sheffield
Date of Publication, Distribution, etc.
2008
DISSERTATION (THESIS) NOTE
Dissertation or thesis details and type of degree
Thesis (Ph.D.)
Text preceding or following the note
2008
SUMMARY OR ABSTRACT
Text of Note
In the research model the information seeking process is seen as a dynamic development to reduce uncertainty or increase the value through four stages until the problem is solved. The results showed a surprising progress of the uncertainty stages. The hypothesis that the information seeking process reduces uncertainty through the four stages: 'problem recognition', 'problem definition', 'problem resolution' and 'solution statement' until the problem is solved can be rejected since there is no significant decrease in uncertainty level from stage 1 to 4. The hypothesis about the connection between the individual information seeker and the social and organizational environment was confirmed. A set of the most important core relevance criteria were applied. All kind o f information source types were included. The research developed a cognitive sociology model o f information seeking. The research used a mixed methodology with a combination o f qualitative and quantitative methods which complemented each other. Empirical data from 2002-06 in the social sciences and applied sciences domains were based on 14 case studies and 60 participants from a survey following the case study. The participants were dissertation students focusing on their dissertation from a UK research-led university in different departments and an IT university in Denmark.