عنوان

Rhetorical memory :

(Number (ISBN

022626341X

(Number (ISBN

9780226263410

Erroneous ISBN

022626338X

Erroneous ISBN

9780226263380

Title Proper

Rhetorical memory :

General Material Designation

[Book]

Other Title Information

a study of technical communication and information management /

First Statement of Responsibility

Stewart Whittemore.

Place of Publication, Distribution, etc.

Chicago :

Name of Publisher, Distributor, etc.

The University of Chicago Press,

Date of Publication, Distribution, etc.

2015.

Specific Material Designation and Extent of Item

1 online resource (1 volume)

Text of Note

Includes bibliographical references and index.

Text of Note

Managing information in organizations: an overview of ideas about memory and memory work -- Memory work as embodied rhetorical practice -- Studying rhetorical memory practices in context -- Learning memory -- Embodying memory -- Mastering memory -- The "new" art of memory.

0

Text of Note

Institutions have regimes--policies that typically come from the top down and are meant to align the efforts of workers with the goals and mission of an institution. Institutions also have practices--day-to-day behaviors performed by individual workers attempting to interpret the institution's missives. Taken as a whole, these form a company's memory regime, and they have a significant effect on how employees analyze, mix, translate, sort, filter, and repurpose everyday information in order to meet the demands of their jobs, their customers, their colleagues, and themselves. In Rhetorical Memory, Stewart Whittemore demonstrates that strategies we use to manage information--techniques often acquired through trial and error, rarely studied, and generally invisible to us--are as important to our success as the end products of our work. First, he situates information management within the larger field of rhetoric, showing that both are tied to purpose, audience, and situation. He then dives into an engaging and tightly focused workplace study, presenting three cases from a team of technical communicators making use of organizational memory during their everyday work. By examining which techniques succeed and which fail, Whittemore illuminates the challenges faced by technical communicators. He concludes with a number of practical strategies to better organize information, that will help employees, managers, and anyone else suffering from information overload.

Source for Acquisition/Subscription Address

MIL

Stock Number

838834

Title

Rhetorical memory

International Standard Book Number

9780226263380

Communication of technical information-- United States, Case studies.

Communication of technical information.

Knowledge management-- United States, Case studies.

Knowledge management.

Memory.

Software architecture.

BUSINESS & ECONOMICS-- Industrial Management.

BUSINESS & ECONOMICS-- Management Science.

BUSINESS & ECONOMICS-- Management.

BUSINESS & ECONOMICS-- Organizational Behavior.

Communication of technical information.

Knowledge management.

Memory.

Software architecture

United States.

7

BUS-- 041000

BUS-- 042000

BUS-- 082000

BUS-- 085000

Number

Edition

Class number

Book number

Whittemore, Stewart

Date of Transaction

20200822102045.0

Cataloguing Rules (Descriptive Conventions))

pn

Electronic name

[Book]

Y