Includes bibliographical references (pages 471-495, 497-498).
CONTENTS NOTE
Text of Note
pt. 1. The essentials of communication. Communication: begin right here! -- Communicating in a multicultural society and world -- The "I" behind the eye: perception and the self -- Language and meaning: helping minds meet -- Nonverbal communication: silent language speaks -- Listening, Feedback, and critical thinking -- pt. 2. Interpersonal communication. Understanding relationships -- Person-to-person: relationships in context -- pt. 3. Communicating in the small group. Groups and teams: strategies for decision making and problem solving -- Leading others and resolving conflict -- pt. 4. Communicating to the public. The speaker and the audience: the occasion and the subject -- Researching, supporting, and outlining your speech -- Preparing presentation aids and delivering your speech -- Informative speaking -- Persuasive speaking -- Appendix: Interviewing and developing professional relationships.
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SUMMARY OR ABSTRACT
Text of Note
This book focuses on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world.