Front Cover; Title Page; Copyright; About the Authors; Contents; Map of New Zealand; Introduction; Key Facts; Chapter 1: Land and People; Geographical Snapshot; Climate; A Nation of Islanders; A Brief History; The Economy; Government and Politics; Major Cities and Some Areas of Interest; Chapter 2: Values Aand Attitudes; National Pride; On Being Equal and PC; Religion; Humor; Attitudes toward Others; Attitudes toward Women; Attitudes toward Maori; Chapter 3: Customs and Traditions; Public Holidays; British Legacy; Rivalry and Relations with Australia.
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Doing Business in New Zealand Making Appointments; Meetings; Presentations; Negotiating; Contracts; Resolving Disputes; Chapter 8: Communicating; Understanding the "Lingo"; Kiwi Communications Styles; Use of Humor; Mail Services; Modern Technology; Conclusion; Further Reading; Index.
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Maori CultureChapter 4: Daily Life; Home Is Not Always Where the Heart Is; Education; Shops and Banks; Television and Other Media; Becoming a Kiwi; Chapter 5: Time Out; Food and Drink; Eating Out; Invitations Home; Shopping; Cultural Pursuits; Sports; Major Events; Taking a Break; Chapter 6: Travel, Health, and Safety; Arriving and Departing; Getting Around; Facilities for the Disabled; Where to Stay; Health and Safety; Crime; Chapter 7: Business Briefing; General Attitude to Business; The Kiwi Workplace; Legislation; Working in New Zealand.