Introduction; The art of spiritual care; Self-awareness; Faith, belief and culture; Communication issues and skills; The healthcare team; Competence in spiritual care; Assessing and responding to spiritual needs; Disentangling spiritual and religious care; Spiritual assessment; Responding to spiritual and religious needs; Working with the complexities of spiritual care; Ethics and values in spiritual care practice; Loss, grief and bereavement; The personal impact of spiritual care; Nurturing our spiritual selves; The institution and staff; The unique role of the chaplain; Chaplain to the institution.