Intro; Islamic Tourism: Management of Travel Destinations; Copyright; Contents; About the authors; 1 Introduction to Islamic Tourism; Overview of the Chapters; References; 2 Islamic Tourism: The Role of Culture and Religiosity; Introduction; Halal Tourism; Muslim Tourist Motivations; The Halal Tourism Industry -- Customer Interface; Culture and Cultural Dimensions; Uncertainty avoidance; Power distance; Individualism/collectivism; Horizontal versus vertical; Conclusion; References; 3 Religion and Islamic Tourism Destinations; Introduction; Islamic Tourism Destination Management
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Contemporary Tourism Developments in the Islamic WorldIslamic Marketing and its Relation to Tourism; Tourism Marketing Approaches in Islamic Destinations; Marketing Problems of Islamic Destinations; Summary; References; 5 The Impact of Hajj Satisfaction on Islamic Religious Commitment: A Theoretical Framework; Introduction; The Hajj Pilgrimage; A Changing Hajj; The Hajj and Indonesia; Hajj Studies; Concept of Commitment; Investment Model of Commitment; Applying the Investment Model of Commitment to Hajj; Hajj satisfaction; Hajj investment; Islamic Commitment
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Customer Relationship Marketing: The Islamic Business ViewReligious Tourism Marketing; Summary; References; 8 The Impact of Umrah Quality Attributes on Religious Tourist Loyalty in Saudi Arabia; Introduction; Tourism in Saudi Arabia; Destination Experience; Religious Tourism; Religious Tourists; Destination Quality and Satisfaction; Umrah Quality Attributes and Religious Tourist Loyalty; Research Approach; Summary; Acknowledgment; References; 9 Sufi Tourism: The Impact of Sufi Heritage on Islamic Religious Tourism; Introduction; Sufism and Sufi Tourism; Love and Beauty in Ibn Arabi's Vision
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Islamizing the Lens of Destination ManagementThe under-representation of religious tourism management; Counter-narratives, disassociation and matters of (re)presentation; 'One teardrop on the cheek of time': The Promotion and Projection of the Taj Mahal; Tensions Between Islamic Tourism and Halal Tourism; Challenges for Islamic Tourism; Which Approach(es) Should Drive Islamic Tourism Management?; The Places/Spaces of Counter-narratives and Contested Representation; Summary; References; 4 Marketing Approaches and Problems of Islamic Destinations; Introduction
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The Hajj Experience of Indonesian PeopleSummary; References; 6 Islamic Tourism and Use of Social Media; Introduction; An Overview of Social Media; Defining Social Media; Social Media and Tourism; Islamic Tourism Concept; Defining Halal and Its Implication on Tourism; Social Media and Islamic Tourism; Summary; References; 7 Islamic Customer Relationship Marketing (ICRM) and Inspirations for Religious Tourism; Introduction; The Islamic Perspective; Customer Relationship Marketing: The Conventional View; Religious Tourism and Customer Relationship Marketing
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SUMMARY OR ABSTRACT
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Islamic tourism is an increasingly important market sector. This book provides practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international perspectives, supported by case studies