عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
NATIONAL BIBLIOGRAPHY NUMBER
Number
TLets745066
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Modelling the usage of mobile banking apps from the perspective of bank customers in Jordan
General Material Designation
[Thesis]
First Statement of Responsibility
Al-Tarawneh, Jawdat M.
Subsequent Statement of Responsibility
Gear, Tony ; Elshamly, Amina ; Darwish, Tamer
.PUBLICATION, DISTRIBUTION, ETC
Name of Publisher, Distributor, etc.
University of Gloucestershire
Date of Publication, Distribution, etc.
2017
DISSERTATION (THESIS) NOTE
Dissertation or thesis details and type of degree
Thesis (Ph.D.)
Text preceding or following the note
2017
SUMMARY OR ABSTRACT
Text of Note
Mobile banking, M-banking or MB is one of the latest mobile technological booms that allow people to have access to their bank accounts and perform transactions anytime and anywhere. Mobile banking allows bank customers to perform banking services via their portable devices or smart phones, such as: general inquiries, account management, payment of bills, find ATM locations, transferring money and other financial banking transactions. Therefore, such technology enhanced the customer satisfaction and banking services as well; banks have now developed from the traditional branch banking services to e-services, which gives banks' customers more flexibility and convenience to perform transactions. Nevertheless, the adoption rate of mobile banking technology is not ideal. Despite the large amounts of effort and money being invested, the adoption of electronic banking services in Jordan is not in line with what was expected, and Jordanian banking customers are still slow to adopt these technologies. As it is in the early stages of development and implementation, mobile banking-related concerns and matters have yet to be examined empirically in the Jordanian context. In addition, there is a scarcity of literature addressing customer intention and usage of mobile banking apps by Jordanian banking customers.
TOPICAL NAME USED AS SUBJECT
HF5717 Business communication ; HG1501 Banking
PERSONAL NAME - PRIMARY RESPONSIBILITY
Al-Tarawneh, Jawdat M.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Gear, Tony ; Elshamly, Amina ; Darwish, Tamer
CORPORATE BODY NAME - SECONDARY RESPONSIBILITY
University of Gloucestershire
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب p
[Thesis]
276903
a
Y
