عنوان

Fundamentals of business process management /

(Number (ISBN

3662565080

(Number (ISBN

3662565099

(Number (ISBN

9783662565087

(Number (ISBN

9783662565094

Erroneous ISBN

9783662565087

Number

b624287

Title Proper

Fundamentals of business process management /

General Material Designation

[Book]

First Statement of Responsibility

Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.

Edition Statement

Second edition.

Specific Material Designation and Extent of Item

1 online resource (xxxii, 527 pages) :

Other Physical Details

illustrations (some color)

Text of Note

Includes bibliographical references and index.

Text of Note

1 Introduction to Business Process Management -- 2 Process Identification -- 3 Essential Process Modeling -- 4 Advanced Process Modeling -- 5 Process Discovery -- 6 Qualitative Process Analysis -- 7 Quantitative Process Analysis -- 8 Process Redesign -- 9 Process-Aware Information Systems -- 10 Process Implementation with Executable Models -- 11 Process Monitoring -- 12 BPM as an Enterprise Capability.

0

Text of Note

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Source for Acquisition/Subscription Address

Springer

International Standard Book Number

9783662565087

Business-- Data processing-- Management.

Reengineering (Management)

Business-- Data processing-- Management.

Reengineering (Management)

COM018000

JPP

JPP

POL017000

UB

UB

Number

Edition

Class number

Dumas, Marlon

La Rosa, Marcello, (Professor of information systems)

Mendling, Jan

Reijers, Hajo A.

Date of Transaction

20200617083440.0

Cataloguing Rules (Descriptive Conventions))

pn

Electronic name

[Book]

Y