عنوان
پدید آورنده
موضوع
رده
HD30.2 M534 2008
HD30
.
2
M534
2008
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
192164463X
(Number (ISBN
9781921644634
NATIONAL BIBLIOGRAPHY NUMBER
Number
b618633
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
The ITIL® V3 service management awareness pocket guide :
General Material Designation
[Book]
Other Title Information
the ITIL V3 pocket toolbook, a quick reference guide to all the processes and activities for improving quality and speed
First Statement of Responsibility
Michael Wedemeyer and Ivanka Menken.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Brisbane, Australia
Name of Publisher, Distributor, etc.
Art of Service
Date of Publication, Distribution, etc.
2008
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
(76 pages) : color illustrations
PARALLEL TITLE PROPER
Parallel Title
ITIL V3 awareness pocketguide
TOPICAL NAME USED AS SUBJECT
BUSINESS & ECONOMICS -- Information Management.
Information technology -- Management.
Information technology -- Quality control -- Standards.
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD30
.
2
Book number
M534
2008
PERSONAL NAME - PRIMARY RESPONSIBILITY
Michael Wedemeyer and Ivanka Menken.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Ivanka Menken
Michael Wedemeyer
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
