1. John Krogstie. Perspectives to Process Modeling.-Perspectives to Process Modeling.-2. Matthias Lohrmann and Manfred Reichert. Understanding Business Process Quality.-Understanding Business Process Quality.-3. E. Sezenias. Alexandros Farmakis and Giorgos Karagiannis, Evi Diagkou, Michael Glykas.-A Hollistic Business Performance Measurement Network.-4. Ozcelick. Do Business Process Reengineering Projects Payoff? Evidence from theUnited States.-Do Business Process Reengineering Projects Payoff? Evidence from theUnited States.-Do Business Process Reengineering Projects Payoff? Evidence from theUnited States.-5. Bandar Alhaqbani, Michael Adams, Colin J. Fidge and Arthur H.M. ter Hofstede. Privacy-Aware Workflow Management.-. Privacy-Aware Workflow Management.-. Privacy-Aware Workflow Management.-6. Apostolia Plakoutsi, Georgia Papadogianni, Michael Glykas. Integrating Human ResourceManagement, Process Management and Workflow Concepts and Tools for Holistic Planningand Monitoring of Business Performance.-Apostolia Plakoutsi, Georgia Papadogianni, Michael Glykas. Integrating Human ResourceManagement, Process Management and Workflow Concepts and Tools for Holistic Planningand Monitoring of Business Performance.-Apostolia Plakoutsi, Georgia Papadogianni, Michael Glykas. Integrating Human ResourceManagement, Process Management and Workflow Concepts and Tools for Holistic Planningand Monitoring of Business Performance.-7. Bela Mutschler and Manfred Reichert. Understanding the Costs of Business ProcessManagement Technology.-. Understanding the Costs of Business ProcessManagement Technology.-. Understanding the Costs of Business ProcessManagement Technology.-8. Effimia Pappa, Michail Giakoumis, Viktoria Voxaki, Michael Glykas. ManagingOrganisational Intellectual Capital.-Effimia Pappa, Michail Giakoumis, Viktoria Voxaki, Michael Glykas. ManagingOrganisational Intellectual Capital.-Effimia Pappa, Michail Giakoumis, Viktoria Voxaki, Michael Glykas. ManagingOrganisational Intellectual Capital.-.-9. Efthymios Constantinides, Carlota Lorenzo-Romero, Maria-del-Carmen Alarcon-del-Amo.Social Networking Sites as business tools: A Study of User Behavior.-10. G. Stakias. M. Psoras and M. Glykas. Fuzzy Cognitive Maps in Social Networks andOrganisational Networking for Business Process Management.-11. E. Papageorgiou. Review study on Fuzzy Cognitive Maps and their applications duringthe last decade.-Fuzzy Cognitive Maps in Social Networks andOrganisational Networking for Business Process Management.-11. E. Papageorgiou. Review study on Fuzzy Cognitive Maps and their applications duringthe last decade.-E. Papageorgiou. Review study on Fuzzy Cognitive Maps and their applications duringthe last decade.-Fuzzy Cognitive Maps in Social Networks andOrganisational Networking for Business Process Management.-11. E. Papageorgiou. Review study on Fuzzy Cognitive Maps and their applications duringthe last decade.-E. Papageorgiou. Review study on Fuzzy Cognitive Maps and their applications duringthe last decade.-E. Papageorgiou. Review study on Fuzzy Cognitive Maps and their applications duringthe last decade.-12. Peter P. Groumpos and Ioannis E. Karagiannis. Mathematical Modelling of DecisionMaking Support Systems Using Fuzzy Cognitive Maps.-. Mathematical Modelling of DecisionMaking Support Systems Using Fuzzy Cognitive Maps.-. Mathematical Modelling of DecisionMaking Support Systems Using Fuzzy Cognitive Maps.-13. Michael Glykas. Fuzzy Cognitive Strategic Maps in Business Process PerformanceMeasurement.-Fuzzy Cognitive Strategic Maps in Business Process PerformanceMeasurement.-Fuzzy Cognitive Strategic Maps in Business Process PerformanceMeasurement.-14. Siaw Ming Wong, Jean-Yves Lafaye, Patrice Boursier. Capturing domain-imposedrequirements based on basic research findings.-, Jean-Yves Lafaye, Patrice Boursier. Capturing domain-imposedrequirements based on basic research findings.-, Jean-Yves Lafaye, Patrice Boursier. Capturing domain-imposedrequirements based on basic research findings.-.-15. . Bevilacqua, F.E. Ciarapica, G. Giacchetta.. BPR methods applied to a manufacturer inthe domotics sector.-16. Christina Ampantzi, Marianthi Psyllou, Evi Diagkou, Michael Glykas. Managing the SMEClustering Process Life-cycle.......... BPR methods applied to a manufacturer inthe domotics sector.-16. Christina Ampantzi, Marianthi Psyllou, Evi Diagkou, Michael Glykas. Managing the SMEClustering Process Life-cycle.......-16. Christina Ampantzi, Marianthi Psyllou, Evi Diagkou, Michael Glykas. Managing the SMEClustering Process Life-cycle...< .Managing the SMEClustering Process Life-cycle.... BPR methods applied to a manufacturer inthe domotics sector.-16. Christina Ampantzi, Marianthi Psyllou, Evi Diagkou, Michael Glykas. Managing the SMEClustering Process Life-cycle.......-16. Christina Ampantzi, Marianthi Psyllou, Evi Diagkou, Michael Glykas. Managing the SMEClustering Process Life-cycle....Managing the SMEClustering Process Life-cycle...-16. Christina Ampantzi, Marianthi Psyllou, Evi Diagkou, Michael Glykas. Managing the SMEClustering Process Life-cycle....Managing the SMEClustering Process Life-cycle..Managing the SMEClustering Process Life-cycle..