عنوان

Managing Information Quality :

(Number (ISBN

3540247823

(Number (ISBN

3662221268

(Number (ISBN

9783540247821

(Number (ISBN

9783662221266

Number

b565527

Title Proper

Managing Information Quality :

General Material Designation

[Book]

Other Title Information

Increasing the Value of Information in Knowledge-intensive Products and Processes

First Statement of Responsibility

by Martin J. Eppler.

Place of Publication, Distribution, etc.

Berlin, Heidelberg

Name of Publisher, Distributor, etc.

Springer Berlin Heidelberg

Date of Publication, Distribution, etc.

2003

Specific Material Designation and Extent of Item

(XII, 302 Seiten)

Text of Note

What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information (i.e., its fitness for use) can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). Based on existing information quality literature, the book proposes a conceptual framework to manage information quality for knowledge-based content. It presents four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically in order to increase the satisfaction of knowledge workers and information consumers. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable.

Business planning.

Economics.

Industrial management.

Class number

Book number

by Martin J. Eppler.

Martin J Eppler

Electronic name

[Book]

Y