عنوان

Performance management in the public sector

(Number (ISBN

0415738091

(Number (ISBN

0415738105

(Number (ISBN

9780415738095

(Number (ISBN

9780415738101

Number

b549226

Title Proper

Performance management in the public sector

General Material Designation

[Book]

First Statement of Responsibility

Wouter van Dooren, Geert Bouckaert and John Halligan

Edition Statement

Second edition

Name of Publisher, Distributor, etc.

London ; New York, NY Routledge

Date of Publication, Distribution, etc.

2015

Specific Material Designation and Extent of Item

x, 230 Seiten Illustrationen 24 cm

Series Title

Routledge masters in public management

Text of Note

Literaturangaben

Text of Note

1.Introduction 2.Defining the Concepts 3.The History of Performance Management 4.Performance Measurement 5.Incorporation of Performance Information 6.The Use of Performance Information 7.Users 8.Non-use 9.The Effects of Using Performance Information 10.The Future of Performance Management

Text of Note

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition of Performance Management in the Public Sector explores performance, as well as performance measurement, and making performance information useful for management. The book includes: - situates performance in some of the current public management debates, including some emerging discussions on the new public governance and neo-Weberianism; - discusses the many definitions of performance and how it has become one of the most contested agendas of public management; - examines the use as well as the non-use of performance information; - conveys a nuanced discussion of the so-called perverse effects of using performance indicators; - discusses the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and - explores the challenges and future directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information

Government productivity -- Evaluation.

Performance -- Management.

Public administration.

Class number

Book number

Wouter van Dooren, Geert Bouckaert and John Halligan

Geert Bouckaert

John Halligan

Wouter Van Dooren

Electronic name

[Book]

Y