Retailing and Shrinkage in Context --;Defining Shrinkage --;Scale and Extent of the Problem --;Understanding Shrinkage --;Traditional Approaches to Loss Prevention --;Operational Failure as a Driver of Shrinkage --;Identifying Operational Failures --;Introducing New Loss Prevention --;Implementing New Loss Prevention.
SUMMARY OR ABSTRACT
Text of Note
Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach that should be adopted to deal with it, it critically examines how current approaches to managing shrinkage are at best preventative, and how through operational excellence, organizations can reduce the impact it has on their profitability.